Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.lulibebe.com and Luli Bebé and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Luli Bebé include www.lulibebe.com. The Luli Bebé website is a baby online store site. By using the Luli Bebé website, you consent to the data practices described in this statement.
SHOPIFY HOSTING AND DATA PROCESSING
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases and the general Shopify application. Shopify stores your data on secure servers behind a firewall.
When you visit our store or make a purchase, Shopify collects and processes certain information about you and your activity on our store. This information is used to provide you with a more customized experience, serve you more relevant ads, and understand how you interact with our store and our ads. Information about your activity on our store may be shared with Shopify as well as with third parties that might be located in other countries, in order to provide you and us with services.
For more information about how Shopify uses your personal data, please review Shopify's Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users
If you wish to opt out of Shopify processing your data for certain uses, you can do so at: https://privacy.shopify.com
Collection of your Personal Information
Luli Bebé may collect personally identifiable information, such as your name, email address, mailing address, and phone number. If you purchase Luli Bebé's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Luli Bebé. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Luli Bebé website.
Luli Bebé encourages you to review the privacy statements of websites you choose to link to from Luli Bebé so that you can understand how those websites collect, use and share your information. Luli Bebé is not responsible for the privacy statements or other content on websites outside of the Luli Bebé website.
Use of your Personal Information
Luli Bebé collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Luli Bebé may also use your personally identifiable information to inform you of other products or services available from Luli Bebé and its affiliates. Luli Bebé may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Luli Bebé does not sell, rent or lease its customer lists to third parties.
Luli Bebé may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Luli Bebé, and they are required to maintain the confidentiality of your information.
Luli Bebé may keep track of the websites and pages our users visit within Luli Bebé, in order to determine what Luli Bebé services are the most popular. This data is used to deliver customized content and advertising within Luli Bebé to customers whose behavior indicates that they are interested in a particular subject area.
Luli Bebé will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Luli Bebé or the site; (b) protect and defend the rights or property of Luli Bebé; and, (c) act under exigent circumstances to protect the personal safety of users of Luli Bebé, or the public.
Changes to our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.
Security of your Personal Information
Luli Bebé secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
How do we use your information
We use your information for the following purposes:
To serve website content to you.
To handle orders, deliver Products, process payments and refunds and provide statements.
To communicate with you about your orders.
To update our records and generally maintain your account with us.
If you contact us, we may keep a record of that correspondence and your contact details.
For our statistical or survey purposes to improve our Site and blog and our services to you.
To prevent or detect fraud or abuses of our Site and enable third parties to carry out technical, logistical or other functions on our behalf.
To contact you by email, post, or telephone, to ask you for feedback and comments on our services.
Interact with you on social media platforms (see below).
To notify you by email of our Products, promotions, competitions and special offers that may be of interest to you, unless you ask us not to.
If you stop using our Site, we may continue to use and disclose your personal information in accordance with this Privacy Policy and as permitted by law.
EMAIL MARKETING
By providing your email address to Luli Bebé, you consent to receive marketing and promotional emails from us. These emails may include:
• Product announcements and new arrivals
• Special offers, sales, and exclusive discounts
• Abandoned cart reminders
• Order confirmations and shipping updates
• Personalized product recommendations based on your browsing and purchase history
• Newsletters and blog updates
You can unsubscribe from marketing emails at any time by:
• Clicking the "unsubscribe" link at the bottom of any marketing email
• Emailing us at support@lulibebe.com with "unsubscribe" in the subject line
• Updating your email preferences in your account settings
Please note that even if you opt out of marketing emails, you will still receive transactional emails related to your orders and account.
Please allow up to 5 business days for unsubscribe requests to be processed.
SMS/TEXT MESSAGING
By providing your phone number and opting in to receive text messages from Luli Bebé, you consent to receive marketing and transactional text messages from us. These may include order confirmations, shipping updates, promotional offers, and other communications related to your purchases or our products and services.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You can opt out of receiving text messages at any time by:
• Replying STOP to any text message you receive from us
• Texting STOP to the number from which you received messages
• Contacting us at support@lulibebe.com
• Updating your preferences in your account settings
After you opt out, you will receive one final confirmation message. You may continue to receive transactional messages related to your orders even after opting out of marketing messages.
For help or support with text messages, reply HELP to any message or contact us at support@lulibebe.com.
We may share your phone number with third-party service providers who assist us in delivering text messages, but they are prohibited from using your information for any other purpose.
ADVERTISING AND RETARGETING
We use your personal information and browsing behavior to deliver targeted advertising and personalized marketing across various platforms, including but not limited to:
Social Media Advertising: We may use pixels, cookies, and similar tracking technologies from social media platforms such as Facebook, Instagram, TikTok, Pinterest, and others to:
• Show you advertisements for our products on these platforms
• Create custom audiences and lookalike audiences based on your interactions with our store
• Track the effectiveness of our advertising campaigns
• Retarget you with ads for products you viewed but didn't purchase
Retargeting and Remarketing: When you visit our website, we may collect information about your browsing activity, including pages viewed, products clicked, and items added to your cart. This information may be used to:
• Display personalized ads to you on other websites and platforms you visit
• Remind you about products you viewed or left in your shopping cart
• Show you relevant product recommendations based on your interests
Third-Party Advertising Partners: We work with third-party advertising networks and service providers, including Google Ads, Facebook Ads, Klaviyo, and others, who may collect and use information about your visits to our website and other websites to provide advertisements about goods and services of interest to you.
Opting Out of Targeted Advertising: You can opt out of targeted advertising by:
• Adjusting your cookie preferences through our cookie banner
• Using the opt-out tools provided by advertising platforms (e.g., Facebook Ad Preferences, Google Ads Settings)
• Visiting https://privacy.shopify.com to manage your Shopify privacy preferences
• Enabling "Do Not Track" or "Global Privacy Control" in your browser settings
• Contacting us at support@lulibebe.com to request opt-out from targeted advertising
Please note that opting out of targeted advertising does not mean you will stop seeing ads altogether; you will still see generic, non-personalized advertisements.
SOCIAL MEDIA PLATFORMS
Information we have access to through social media platforms will depend on your personal settings. We will have access to all public information on these platforms. We may also be able to access information that others share about you (as they control how that is shared).
We may collect any data that is accessible to us or that you provide through social media platforms, including for example your Facebook, Instagram, TikTok, and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each site's rules but we are not responsible for how the site owners collect and handle your data. We are not responsible for what third parties post on our social media accounts.
If you 'Like' our Facebook Page, follow us on Instagram, or interact with our social media content, we can interact with you and send you content via these platforms.
If at any time you want us to stop interacting with you in this way, please contact us at support@lulibebe.com.
CHILDREN UNDER THIRTEEN
Luli Bebé does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
COOKIES
A cookie may be used in the processing of your personal data. A cookie is a text file stored on your computer by our Site.
A copy of this text file is sent by your computer to our Site whenever you visit our Site.
We use cookies to identify you, to personalize your experience and to store items in your shopping bag. We may also collect the following information during your visit to our Site:
The fully qualified domain name from which you accessed our Site, or alternatively, your IP address;
The date and time you accessed each page on our Site;
The URL of any webpage from which you accessed our Site (the referrer); and
The web browser that you are using and the pages you accessed.
We use this information to improve our Site and so that we can tell which pages are the most popular and where shoppers spend most of their time. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, if you do not accept cookies your user experience on our Site may be affected and you may be unable to purchase Products from our Site.
We also use cookies and similar technologies (such as pixels and web beacons) for advertising and retargeting purposes as described in the Advertising and Retargeting section above.
LINKS TO OTHER SITES
We may from time to time make available through our Site links to other sites and certain services provided by third parties. To gain access to the third party services, you must register with these third parties and deal with them direct. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We have no responsibility for these websites and provide these links solely for the convenience and information of our visitors.
YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information
The right to opt out of targeted advertising
To exercise these rights, please contact us at support@lulibebe.com or visit https://privacy.shopify.com to manage your Shopify privacy preferences.
CONTACT
If you have any questions, comments or requests regarding this Privacy Policy, please contact us at support@lulibebe.com and we will be happy to answer them.
Last Updated: April 14, 2025